Date: Friday, September 19, 2014
Time: 8:00 AM - 5:00 PM
Location: Dale Carnegie of Georgia Training Center, 4151 Ashford Dunwoody Road, Suite 140, Atlanta, GA 30319
Earn 8 PDUs!
Course objectives:
· Create organizational vision statements that are motivating and compelling
· Define mission statements that demonstrate a clear path to the team's vision
· Clarify organizational values to build alignment
· Communicate vision, mission, and values to stakeholders
· Create a picture of what their job looks like when it is being done well
· Write a document that defines performance expectations
· Identify key skills, knowledge, and abilities essential to job performance
· Translate business objectives into daily activities with measurable results
· Describe the Cycle of Growth and Change and how it relates to training
· Apply the steps of Coaching
· Learn Process to improve performance in others
· Identify additional approaches to develop people
· Find additional opportunities to lead by example through sharing the glory
· Practice sharing the glory in an appropriate way
· Realize the impact that sincere recognition has on morale and retention
Who should attend:
Project Managers, Managers, Leaders, or anyone who needs to get buy-in from team members, direct reports or peers. Anyone who regularly coaches or leads others to improved performance or professional development.
Instructor: Ercell Charles, Vice President of Instruction
Instructor Biography:
Ercell Charles has instructed for Dale Carnegie of Georgia for over 15 years, and is currently the Vice President of Instruction. In this capacity, Ercell is responsible for directing a staff of 25 trainers and 200 volunteer Class Coaches to assist in delivering all of the Dale Carnegie products. He has trained and spoken to businesses, civic organizations, church groups, technical organizations and other Fortune 500 companies with extremely favorable results. A few of these organizations include Assurant, Microsoft, Genuine Parts, United Parcel Service (UPS), BMW, CDC, Home Depot. Ercell is certified to instruct all of the Dale Carnegie Programs, and has been selected and certified as a Dale Carnegie & Associates Master Trainer, developing new instructional talent globally. This recognition is
attained by less than 1% of all Dale Carnegie Trainers. He has additionally been regarded as a rapport builder, someone who is able to break down barriers and build bridges with messages and insights that transcend cultural and organizational differences.
Prior to his involvement with Dale Carnegie, Ercell spent six years with Cap Gemini America as a Manager of Professional Staff, overing four Southeastern States. Before that, he worked for ten years with Worldspan as Head Project Lead for their CRM product worldwide.
Ercell received his Bachelors from the University of Louisiana-Lafayette. He enjoys reading, being an avid Green Bay Packer fan and writing during his leisure. He lives in Atlanta with his beautiful wife Kynley and they have three children, Cydnei, Blair and Nola.
Date: Friday, September 19, 2014
Time: 8:00 AM - 5:00 PM
Location:
Dale Carnegie of Georgia Training Center
4151 Ashford Dunwoody Road, Suite 140
Atlanta, GA 30319
RSVP: Friday, September 12, 2014
Registration Fee:
$ 350 --- PMI Atlanta Chapter Member (standard rate)
$ 475 --- Non-member (standard rate)
Please note that walk-ins on the same day as class are not allowed. Registration must be completed on-line in advance of RSVP date provided in course description.
* For information on the event, please contact Certification & Education Class Chair at email us or call 678-468-5308.