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Gathering Business Requirements - 2018902

Thursday, May 31, 2018
8:30am to 1:30pm

Projects must meet the needs and expectations of the clients to be successful. These client needs and expectations are set through the gathering and agreement on the requirements of the final solution. Gathering requirements usually requires more than asking a few questions and then building the solution. Projects with any degree of complexity need a formal process to ensure that all of the requirements are accurately gathered, reviewed, documented and approved.

Course Objectives:

At the end of this class, participants should be able to:

  • Understand a project, the Systems Development Life Cycle and the Analysis Phase
  • Align requirements to a project scope, objectives and deliverables
  • Recognize various types of requirements and explain them
  • Determine the business areas that should be understood before eliciting requirements
  • Demonstrate multiple techniques for eliciting business requirements
  • Effectively validate the requirements
  • Document business requirements so that they are understood by the project team and business clients
  • Verify that the Analysis Phase is complete and correct

Who Should Attend?

  1. Analysts, project managers and team members that gather and document requirements
  2. Managers that need to understand the Analysis Phase and the requirements process
  3. Clients, customers and all stakeholders that provide requirements



Kris Ballard lives in Atlanta, GA, and has a B.S. in Computer Science from the University of Georgia. She holds a Project Management Professional (PMP®) certification from the Project Management Institute. Kris lives in Atlanta, GA, and has a B.S. in Computer Science from the University of Georgia. She holds a Project Management Professional (PMP®) certification from the Project Management Institute. 

Kris has over 35 years of experience in: management consulting (PwC); strategy, planning and portfolio management; organizational change leadership; process management; and program/project management of large, global information technology projects. She’s worked internationally and in the US with both public and private sector organizations such as M&M/Mars, Delta Airlines, The Coca-Cola Company, Johnson & Johnson, Honda, numerous state government agencies in California and Georgia, and various federal government agencies.

Kris most recently spent over 20 years at The Coca-Cola Company leading their business intelligence practice, acting as the CIO for the global marketing function, and leading the PMO for the global application delivery function and the global infrastructure/operations function. In the PMO roles, she was responsible for design, implementation, governance and execution of portfolio management and program/project management processes.


$ 165 --- PMI Atlanta Chapter Member
$ 222 --- Non-members

First 10 registrants get 10% OFF with coupon code: First10_2018902

PDUs Earned

PMP/PgMP: 5, PMI-ACP: 2, PMI-SP: 4, PMI-RMP: 3, PMI-PBA: 2
PMI Talent Triangle: Technical: 3, Leadership: 1, Strategic: 1


Northpoint Executive Suites - 200 Milton Park building, Suite 150, 11175 Cicero Drive, Alpharetta, GA 30022

Please note that walk-ins on the same day as class are not allowed. Registration must be completed on-line in advance of RSVP date provided in course description.

* For information on the event, please contact Lindsay Hendrix or leave a voicemail message at 770-795-9097

Event Properties

Event Date 05-31-2018 8:30 am
Event End Date 05-31-2018 1:30 pm
Registration Start Date 03-12-2018
Registered 21
Individual Price $222.00
Location Northpoint Executive Suites Alpharetta
We are no longer accepting registration for this event

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