Healthcare (Virtual) Forum - 200520

"Project Management in Chaos"
presented by Lee Palmer, Sr. Director Customer Service Technical Operations

The PMI Atlanta Healthcare Forum has 9 planned sessions throughout 2020. Proposed topics include IT & IT PMO in Healthcare, Healthcare SME/Domain Forums such as Clinical, Laboratory, Research, Tomorrow's Healthcare & Government practices/law, Thought Leadership in Healthcare, and Innovation in Healthcare Technology.

Presentation

“Ready, Fire, Aim!” How do you prevent chaos when a crisis arises that requires project management?
Not all projects have the luxury of being executed in a linear manner with stability and ample time to plan. There are instances where immediate action is needed and projects must be initiated without a detailed project management plan in place.

• How do you ensure resources are focused on the correct priorities in the correct sequence when everything seems urgent and needed immediately?
• How do you initially communicate to the internal and external stakeholders?
• How do you keep everyone informed of day-to-day progress and help needed?
• How do you know if you are on track for success or failure?
• How do you pivot and adapt when major unexpected obstacles arise for well-planned projects that seemed on-track for success?

This presentation will feature case studies and lessons learned for “Project Management in Chaos” from the perspective of a healthcare equipment manufacturer.

Biography

Lee Palmer is Sr. Director of Customer Service Technical Operations for Philips Imaging Systems and Patient Monitoring equipment in the United States. He leads the Customer Care Solutions Center Remote Support team, as well as the internal Tier 2 Support Team for Philips Field Service Engineers.

Lee has held Project Manager roles in multiple industries and led teams of Project Managers in the healthcare industry for the last 10 years. He is PMP® certified and currently leads teams working on projects related to customer experience and service productivity.

When

Wednesday, May 20, 2020, 6:00 PM - 7:15 PM

Where

Webinar

You will receive an email from the PMI Atlanta Chapter with the webinar link 24 hours before the event start time.

Due to coronavirus concerns, we will be hosting this event through webinar. Because of this change, member rate is now $8 and non-member rate is $10.    

Fees

PMI Atlanta Member: $8.00
Non-Member: $10.00

Meeting content, presenter, and location are subject to change. Refunds will not be made for changes in meeting content, presenters, or locations. 

PDUs

Earn 1 PDU
Talent Triangle Category: Strategic and Business Management  

PDUs can be claimed here.
For detailed instructions, please visit the CCRS User Guide.