Healthcare (In-Person) Forum - 240821

"Project Management in Times of Crisis" presented by Lee Palmer, Senior Director, National Customer Support at Philips Healthcare 

The PMI Atlanta Healthcare Forum has 9 planned sessions throughout 2024. Proposed topics include IT & IT PMO in Healthcare, Healthcare SME/Domain Forums such as Clinical, Laboratory, Research, Tomorrow's Healthcare & Government practices/law, Thought Leadership in Healthcare, and Innovation in Healthcare Technology.  

Presentation

For this month’s Special Interest Healthcare Forum, our presenter will offer insights to help Project Managers navigate several scenarios where time is limited, and the stakes are high. In the realm of project management, two distinct approaches govern how initiatives unfold: proactive and reactive projects. Proactive projects are meticulously planned and structured from inception, following a predefined roadmap to achieve desired outcomes. On the other hand, reactive projects emerge unexpectedly, often in response to urgent needs or unforeseen circumstances, like crises. While both types can lead to successful outcomes, reactive projects, carry inherent challenges. Their sudden onset can induce stress and heighten the risk of failure if not managed with agility and foresight. This dichotomy underscores the critical importance of effective project management practices in navigating uncertainties and maximizing the potential for success across diverse project landscapes.

The discussion will provide tips, tricks, lessons learned, and other considerations for project management in times of crisis, such as:

• What should be prioritized when executing in chaotic environments?
• What are the risks?
• How should we communicate?

Biography        

Lee Palmer has over 25 years of operations and customer service experience at three Fortune 500 companies, beginning with Manufacturing Engineering and Supply Chain roles in the power generation equipment field. He has led projects related to lean processes, customer experience, product quality, product recalls, business expansions, and business shutdowns. In 2009, Lee joined Philips Healthcare as a Project Manager for a global Software Requirements project. Currently, he leads the National Customer Support Team for Philips Healthcare with several customer service teams and acts in a project review, approval, and stakeholder role. His team consists of Engineers who provide customers with product technical support. The team utilizes daily management and completes projects with a focus on improving the customer experience and efficiency of operations. Lee has worked in the Healthcare field since 2007 and was PMP-certified in 2011. In his free time, Lee enjoys running, mountain biking, and snow skiing.

When

Wednesday, August 21, 2024, 6:00 PM - 7:45 PM

Where

NTT Data, 5 Concourse Parkway, King Room-Lobby, Atlanta, GA 30328

Parking at Concourse 5&6 Deck

Fees

Members: $15, Early Bird Rate $12.00 through August 7th
Non-members:$18, Early Bird Rate $15.00 through August 7th

Meeting content, presenter, and location are subject to change. Refunds will not be made for changes in meeting content, presenters, or locations. 

PDUs

Earn 1 PDU
Talent Triangle Category: Power Skills

PDUs can be claimed here.
For detailed instructions, please visit the CCRS User Guide.