Healthcare (In-Person) Forum - 250521

"Approach to Delivering Productivity in Healthcare Services" presented by Anthony Baker, Business Excellence Project Manager at Philips North America

The PMI Atlanta Healthcare Forum has 9 planned sessions throughout 2025. Proposed topics include IT & IT PMO in Healthcare, Healthcare SME/Domain Forums such as Clinical, Laboratory, Research, Tomorrow's Healthcare & Government practices/law, Thought Leadership in Healthcare, and Innovation in Healthcare Technology.  

Presentation

Given the complexity and potentially confounding impacts of business process change, deploying a productivity program is never easy. Proper governance and change management are critical to ensure internal customer acceptance and external customer experience is not negatively impacted while delivering targeted business expectations. This presentation will provide the following learning objectives, focusing on deployment and the execution of a scalable, repeatable strategy for delivering productivity to the business:

• Discuss the importance of proper governance of the types of productivity as it relates to delivering financial impact to the business.
• Describe the productivity management and execution process and its key phases.
• Examine tools and techniques to ease the complexity of translating operational improvement to financial delivery.

Biography          

Anthony Baker, LSSMBB, has 25+ years of multi-industry experience leading operational excellence and quality control practices that deliver value to customers and stakeholders. Anthony has strong experience building sustainable process improvement programs from the ground up to improve quality, eliminate waste, reduce delays, and total costs.

Over the last two decades, Anthony has served as a key strategic partner and trusted advisor, driving partnerships with high customer value and collaboration, utilizing change management tools to deliver innovative solutions from concept through implementation, and valuing strategy deployment as paramount to building an engaged, highly leveraged workforce.

Anthony lives in the Atlanta, GA metro area with his wife. He is an active volunteer within the PM community and serves as the Global Co-leader of the Black Employee Resource Group at Philips NA.

When

Wednesday, May 21, 2025, 6:00 PM - 7:45 PM

Where

NTT Data, 5 Concourse Parkway, King Room-Lobby, Atlanta, GA 30328

Parking at Concourse 5&6 Deck

Fees

Members: $15, Early Bird Rate $12.00 through April 30th
Non-members:$18, Early Bird Rate $15.00 through April 30th

Meeting content, presenter, and location are subject to change. Refunds will not be made for changes in meeting content, presenters, or locations. 

PDUs

Earn 1 PDU
Talent Triangle Category: Business Acumen

PDUs can be claimed here.