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"Navigating the Healthcare Continuum Through the Lens of Service": August 2022 Healthcare Forum Summary

Written by: Rishea Middlebrooks CAPM, ACHE Student Associate

Meetings, escalations, and pandemic concerns, oh my! We often find ourselves with limited time, mounting priorities, and looming deadlines. Find out how utilizing key project management skills are essential to keep composure, instill confidence, and build trust.

Presentation Overview Brooks-James

James Brooks explained the critical project management skills needed to navigate the fast-paced world of healthcare. This included a review of the dynamics of the healthcare continuum and the required preparation to navigate it successfully so anyone can map the process for themselves. 

Takeaways

  • People first
    • Get buy-in early and often
    • Start with motivating and inspiring the team
    • Lean on each other (e.g., accountability culture)
    • Win hearts and minds through action
    • Identify team strengths and let them FLOURISH
    • Deliver meaningful feedback
  • Customers for life
    • Embrace your role as customer advocate
    • Always keep your promises and follow-up
    • Listen with intent and act when appropriate
    • Understand ways of communicating
    • Ask tough questions
  • It's all in the details
    • Understand your core processes
    • Challenge the “norm”
    • Inspect what you expect
    • Limit the noise
    • Don’t overthink it!
  • Checks and balances
    • Understand your boundaries
    • Stay within your “lanes”
    • Keep it simple!
  • Show me the money!
    • Keep your financial commitments
    • Don’t be afraid to take risks
    • Build the value proposition
    • Plan for the future … play the long game!
    • Build brick by brick

Next Event

Join us at the next PMI Atlanta Healthcare Forum on October 19, 2022

Register at www.pmiatlanta.org/events/event-calendar

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"Work-From-Home Wellness: Eliminating Burnout": June 2022 Technology Forum Summary

Written by Rishea Middlebrooks, CAPM, ACHE Student Associate

From the wise words of Marissa Mayer “I have a theory that burnout is about resentment. And you beat it by knowing what it is you’re giving up that makes you resentful.” Today, take some time to self-assess your level of burnout and discover tools and techniques to identify and eliminate areas of burnout and resentment in your life!

Presentation Overview202206technologyforum

With the appropriate tools, we each have the power to minimize the negative effects of stress and increase personal well-being in the workplace. D’Yonna Riley, Associate Certified Coach at Nirvita Health, reviewed the impact of burnout in the workplace, as well as effective strategies to beat burnout and continue to be a high performer. She also covered how today’s leaders can create a team culture that promotes well-being and reduces burnout.

Takeaways

  • The Future of Burnout

    • Virtual fatigue is on the rise
    • More video calls
    • More hours spent working
    • No separation from work and home
  • The effects of burnout

    • Job dissatisfaction
    • Physiological issues
    • Withdrawal & isolation
    • Likelihood of substance abuse
  • Types of workplace burnout

    • Deadline burnout
    • Culture burnout
    • Personal burnout
    • Skill burnout
    • Alignment burnout
    • Passion burnout
  • Burnout Strategies

    • Mindset – recognize, feel, replace
    • Prioritization – implement laser-focused prioritization
    • Boundaries – give yourself space to reset daily
    • Movement – move your body in ways that nourish you
    • Nutrition – control the stress response through appropriate food
    • Connection – surround yourself with supportive people and nature

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“Sustainability Origins & Current Implications of ESG”: May AEC Forum Summary

Written by: Catherine Binuya, Ed.D.

Presentation Overview Pareja-Gallagher-Elba

Elba Pareja-Gallagher is the UPS Sustainability Director (https://about.ups.com/us/en/social-impact/environment/sustainable-services/sustainability-trailblazer-elba-pareja.html) and ShowMe50 Founder (https://www.showme50.org/author/elba/). She presented on the origins of the sustainability movement and the current implications of ESG (E—Environmental Care, S—Social Responsibility, G—Government Ethics), and why it is important in global politics and business.

Takeaways

  • The background of sustainability—
    • Sustainability spurs innovation. Industries must be able to adapt and adopt ESG to save costs, and create opportunities, and thrive and grow.
  • SEC (U.S. Securities and Exchange Commission) in the news—
    • The SEC ruled, in March 2022, to require publicly traded companies to report on extensive climate related information and climate risks, via financial statements, e.g., Green House Gas (GHG) emissions, financial implications, Carbon Footprint. Set goal for US industries to be Carbon Zero by 2050.
  • Time travel—why ESG?—
    • The ESG movement is rooted in pivotal events across each decade beginning with the Vietnam War giving rise to social-political activism in the 1970’s; to the focus of socially responsible investing in the 1990’s-2000’s; to global-political initiatives such as the Paris Agreement, UN Sustainability Goals, impact of COVID-19 and Black Lives Matter (BLM) in 2010’s-2020’s.
  • Drill down of ESG—
    • Environmental Care includes considerations for: air pollution, water pollution, carbon emissions, energy efficiencies, waste reduction, water conservation, biodiversity. Fact: processing concrete accounts for 8% of global emissions.
    • Social Responsibility includes considerations for: equity, diversity, labor standards, customer protections, production responsibilities, human rights, human capital.
    • Government Ethics includes considerations for: board diversity, executive pay, audit structures, shareholder democracy, ethics and compliance, anti-corruption, lobbying, IT security and cyber risks.
  • Diagram of the balance and intersection of E, S, G—
    • Successful sustainability is achieved by balancing the needs of stakeholders at the intersection of all three E, S, and G (e.g., venn diagram model).
    • The UN (United Nations) defines sustainability as: meeting the needs of the present without compromising future generation’s ability to meet their own needs.

Additional Recommended Resources:

      • Podcasts: MSCI ESG Now, SNP Global ESG Insider, Green Biz
      • Books: “How to avoid a climate disaster: The solutions we have and the breakthroughs we need” by Bill Gates, “Climate Change and the Road to Net-Zero” by Dr. Matthew Hampshire-Waugh

Next Event

Join us at the next PMI Atlanta AEC forum (TBD)

Register at www.pmiatlanta.org/events/event-calendar

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"A Systematic Approach to Cultural Transformation for Development Teams": April Agile Forum Summary

Written by Lakisia Jones PMP, CSM

Presentation Overview

Larry Maccherone, founder of Transformation.dev, presented a 5-step approach to change the culture of development teams. This 5-step approach can be launched and scaled across all development teams in the organization. Maccherone-Larry

Takeaways

  • Getting people to change their mindset is one of the biggest challenges to transforming culture
  • Target gradual improvements initially that will ultimately get to culture change
  • Words matter because words used carefully reveal how one thinks
  • Create a list of company practices and adopt them
  • Practice the adoption states: Thoughts->Words->Action->Culture
  • Coaching
    • Work with the development team to pick 3 practices to adopt
    • Sit with the team every 90 days and discuss the list of practices with them
    • At the end of the conversation the coach should have a good feel for how the team feels about the practices selected for adoption
    • Assess where the team is in adopting the practices
    • Go into coaching mode for the next 90 days, then reassess with the team after 90 days
    • Repeat the process with other development teams
    • At Comcast, it took 1 ½ years to go from low maturity to high maturity
  • Use metrics and visualization to build sponsorship
  • The defect/vulnerability/incident 3-step process:
    • Fix it
    • Find and fix others like it
    • Prevent future occurrence

Next Event

Join us at the next PMI Atlanta joint Agile Forum with the Governance Forum on Wednesday, May 25, 2022.

Register at www.pmiatlanta.org/events/event-calendar 

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"Cutting Through the Fog of Multicloud Complexity": March Technology Forum Summary

Written by Rishea Middlebrooks, CAPM, ACHE Student Associate

Roughly 43% of captured data is largely unused: Discover the solution to multicloud complexity!

Presentation Overview202203technologyforum

Seagate Technology's CIO and Executive Vice President of Storage Services Ravi Naik tells the story of how confronting the multicloud complexity head-on led his team to a creative data solution that has since become an external vendor-agnostic storage offering, while also offering practical advice on how business leaders can attain and plan for a clear view into the TCO associated with data storage and usage.

Takeaways

  • More data is thrown away or siloed than put to work!
    • Roughly 43% of captured data is largely unused
  • Barriers to putting data to work
    • Ensuring valuable data is collected in the first place
    • Managing the storage of collected data
    • Making the different silos of collected data available
  • Lyve Cloud
    • Cloud crafted by Seagate – a cloud created by CIOs for CIOs
    • Fully S3 compatible interface
    • Flat, predictable pricing
      • Pay for what you store – that’s it
      • Data retrieval, ingestion, write/read operations, archive retrieval, expert support included
    • Open, standard APIs enable rich ecosystem of solutions
    • Availability in multiple regions
    • 11 9s data durability
    • Efficiency with Equinix
      • Equinix platform enables reduced latency and lower bandwidth costs at the Metro Edge (200+ data centers globally)
      • Equinix is the network backbone for the network internet
      • Sub-2 millisecond latency
      • Computing or storage capabilities
    • Interoperable
      • Able to store data on Lyve Cloud and load applications through software stacks
  • Looking Forward
    • Horizontal scaling across the globe
    • Exabyte of storage available by the end of 2022
    • Vertical scaling by offering enhanced capabilities and frictionless storage options
    • Future certifications: FedRAMP, HIPAA

Next Event

Join us at the next PMI Atlanta Technology Forum on Tuesday, April 26, 2022.
Register at https://pmiatlanta.org/events/event-list/tech-forum-220426

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