Written by Rishea Johnson, MHI, CAPM
Presentation Overview: 
Change is inevitable, and believe it or not, it doesn’t have to be painful! Continue reading to begin building a change management plan designed for success!
For this month’s forum Anshu Siwach, a Change Management Leader on the North America Business Excellence Team at Philips, discussed why we need change management, how it integrates with Project Management, and what’s required to lead change successfully. Topics that were covered include: types of change, change curve, case for change, stakeholder engagement and empathy.
Anshu described the different types of change, the cases for change, and how stakeholder engagement early on can help drive change. Finally, she drove the evening home with explaining what empathy really is and how it impacts change. The take-home point to remember is to not try walk a mile in someone else’s shoes, but try to understand what it’s like for them to walk a mile in their shoes.
Takeaways:
Change is anything but linear, and can follow a path of:
• Stability -> shock -> denial -> anger/blame -> depression -> dialog/bargaining -> exploration -> acceptance
Stakeholder engagement
• What gains or benefits will the change initiative deliver to stakeholders?
Empathy
• Empathy involves being present and trying to understand the other person’s emotions.
Next Event:
Join us at the next PMI Atlanta Healthcare and Technology joint forum on Wednesday February 21st, 2024
Register at www.pmiatlanta.org/events/event-calendar
EVENT PICTURES:
